ISO 9001:2015
ISO 9001 is an international standard that defines the requirements for a quality
management system (QMS). The standard is used by organisations to
demonstrate their ability to consistently deliver products and services that meet
customer and regulatory requirements. It is the most widely used standard in the
ISO 9000 series and the only one to which organisations can certify.
With ISO 9001:2015, quality management standardisation evolves by including:
Increased emphasis on process approach, risk management, performance
monitoring, and metrics;
Improve your focus on interested parties;
A more thorough examination of the organization's context is required to
ensure quality improvement.
ISO 9001 applies to organisations of all sizes and types that want to:
establish, implement, maintain, and improve a QMS;
ensure conformity with the organization's stated quality policy;
demonstrate conformity to others;
seek certification/registration of its QMS by an accredited third party
certification body;
or self-declare conformity with this International Standard.
Procedures for obtaining ISO 9001 certification for a business
You must first complete the implementation before the company QMS can be
certified. After completing all documentation and implementing your processes,
your organisation must also complete the following steps to ensure certification
success:
Internal audit - The internal audit is in place to ensure that your QMS processes
are in good working order. The goal is to ensure that records are kept in order to
confirm process compliance and to identify problems and weaknesses that
would otherwise go undetected.
Management review - A formal review of the management system processes by
your management in order to make appropriate decisions and allocate resources.
Corrective actions - Following the internal audit and management review, you
must address the root cause of any problems that were identified and document
how they were resolved.
With ISO 9001:2015, quality management standardisation evolves by including:
Increased emphasis on process approach, risk management, performance
monitoring, and metrics;
Improve your focus on interested parties;
A more thorough examination of the organization's context is required to ensure
quality improvement.
ISO 9001 applies to organisations of all sizes and types that want to:
Establish, implement, maintain, and improve a QMS; ensure conformity with
the organization's stated quality policy; demonstrate conformity to others; seek
certification/registration of its QMS by an accredited third party certification
body; or self-declare conformity with this International Standard.
Frequently Asked Questions
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